Contact Us


Please note: If you need help regarding a specific search or a report you've ordered from, please be sure to include your order number as well as the search/report name you are contacting us about. You can find your order number in the email you have received after completing your purchase.

For immediate answers to our frequently asked questions please click here.

In some instances our email responses have been to known get mistakenly directed to Junk, Bulk, or Spam folders, so please be sure to check those folders to insure that our email correspondence does not get lost.

Our Hours

  • Monday - Friday: 7am - 11pm EST
  • Saturday - Sunday: 5pm - 11pm EST

Contact Info

  • P.O. Box 541450
    Waltham, MA 02451
    Phone: 888-409-9980

Existing VinCheckUp Member?

Start Your VIN Search

You may just be surprised what you uncover

Vehicle Identification Number